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CSR performance indicators

 

2016

2015

Tenant engagement

  

Number of leases

15,523

14,597

New tenants

3,208

2,533

Response rate (GRI: PR5)

1,994

1,902

Satisfaction scores (GRI: PR5)

6.9

7.3

  

like for like comparison

INREV Sustainability performance measures

Units

2016

2015

Energy consumption

   

Total electricity consumption (GRI: EN4)

MWh

7,253

7,964

Total gas consumption (GRI: EN3)

MWh

5,588

5,200

Total district heating and cooling (GRI: EN4)

MWh

-

-

Total energy consumption from all sources (GRI: EN4)

MWh

12,841

13,164

    
  

2016

2015

Carbon emissions (GHG)

   

Total direct GHG emissions (GRI: EN15) Scope 1

tonnes CO2e

1,044

971

Total indirect GHG emissions (GRI: EN16) Scope 2

tonnes CO2e

2,887

3,170

Total GHG emissions (GRI: EN16) Scope 1 and 2

tonnes CO2e

3,931

4,141

Total GHG emissions after compensation

tonnes CO2e

1,044

971

    
  

2016

2015

INREV Sustainability intensity measures

   

Building energy intensity (GRI-CRESS: CRE1)

kWh/m²/year

8.7

8.9

Greenhouse gas intensity from building energy (GRI-CRESS: CRE3)

kg CO2e/m²/year

2.7

2.8

 

2016

2015

Certificates

  

EPC labels coverage (GRI-CRESS: CRE8)

100.0%

100.0%

Green certificates (A,B or C label)

93.3%

92.6%

Average energy index

1.32

1.32

Green Building Certificates (BREEAM and GPR) (GRI-CRESS: CRE8)

3

n/a

Global Real Estate Sustainability Benchmark (GRESB) Overall Score (GRI-CRESS: CRE8)

66

66

Reporting of performance indicators

Bouwinvest reports environmental data of those assets where there is management control possible (operational control approach). Data is provided for those assets where we have authority to introduce and implement operating policies and are responsible for purchasing energy and water and handling waste. Our management control differs greatly by asset type (e.g. residential and office); these differences affect the level of influence we have over the sustainability performance of our assets.

Like for like data and changes represents assets which have been fully owned and operational for the full 24 month period in our investment portfolio. It provides insight in the performance of an indicator over time at a constant portfolio scope. The reduction in GHG emissions can be explained by the compensation of carbon emissions through purchase of carbon certificates. This follows the commitment of Bouwinvest to reduce the impact its operations has on climate change.

Energy, Emission and Water intensities are reported using “shared services” as the numerator and lettable floor area (LFA) as the denominator. “Shared services” refer to landlord-obtained consumption for common parts and any services provided to tenant areas that have not been sub-metered.

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